Terms of Use and Contract

Updated : April 2024

The following terms and guidelines play a crucial role for us and our users:

• They define your legal rights on our platform iloveqr.com;
• They clarify the rights you grant us when using our service;
• Set out the rules of conduct to be followed at iloveqr.com.

We encourage you to carefully review these terms, as well as our Privacy Policy and any documents they refer to.

Let’s start...

1. Introducing iloveqr.com

Our website, accessible via iloveqr.com, is operated by MEDIA GROUP SAS, an entity legally incorporated in France. Our registered office is located at 10 rue de la Bourse, 75002 Paris, identified by the number SIREN 821030574 and registered with the RCS of Paris, VAT FR28821030574. The DPO manager can be reached at dpo@iloveqr.com for all your personal data.

2. Scope and Application of the Terms of Use

These conditions govern the use of our website iloveqr.com and constitute, together with our Privacy Policy and Cookie Policy, the legal framework of our service. They are available in French for consultation, backup, or printing at your convenience and automatically translated into your language by our subcontractor Weglot. Any questions concerning the processing of your personal data can be resolved by consulting our Privacy Policy and our Cookie Policy, also accessible for consultation, backup or printing.

We use third-party cookies on our site to improve your experience. For more information about our use of cookies, including their purpose and your preferences management options, please see our Cookie Policy.

3. Site Access and Acceptance

Access to iloveqr.com is free, excluding the cost of connection provided by your Internet service provider. You are free to browse the site without registration, except for certain specific services. As a user, your access to and use of our site means that you unreservedly accept our terms of use, privacy policy, and cookie policy, and you agree not to use them for any illegitimate purposes.

By browsing iloveqr.com, you certify that you are of legal age and legally able, fully accepting these conditions.

4. Use of the Site

As a user, you agree to use our site in accordance with these conditions, the legislation in force, and the principles of good faith. You will be held responsible for any damage or loss caused to MEDIA GROUP SAS or third parties by improper use.

5. Services Offered

Our platform iloveqr.com provides an innovative service that facilitates the creation and analysis of QR Codes, providing a convenient and efficient way to connect the physical to the digital world. Upon registration, we offer a 7-day free trial to allow you to test our services. After this period, you can choose from our various subscriptions to continue to benefit from our services. Each subscription includes:

• A dashboard to manage your QR Codes, allowing you to edit, delete, or view their details;
• Access to your payment history and the ability to cancel your subscription at any time;
• Analysis tools to track the performance of your QR Codes;
• Options to customize your account settings.

The confirmation of the purchase of the service will be sent to you by e-mail within 24 hours of your transaction, detailing the purchased service, cancellation conditions, price, applicable taxes, and payment terms.

5.1 Subscription

The subscription is adapted to your needs, with an automatic renewal to ensure continuity of service. You have the freedom to cancel at any time, but note that payments made are non-refundable, in accordance with current legislation.

6. Pricing and Tax

Our services are priced in euros or in the currency of your country according to the agreements we have with our payment processors, including VAT applicable at the time of purchase. Depending on your location or tax status, the final amount of your order may vary. For VAT exempt entities, please provide us with your VAT number by email so that your purchase is processed without this tax.

7. Terms of Payment

Transactions on our site are secure and can be made by credit or debit card, via a payment gateway protected by SSL technology.

8. Withdrawal and Refund Policy

8.1 Right of Withdrawal

Due to the digital nature of our services, the right of withdrawal is not applicable, in accordance with the regulations in force.

8.2 Refunds

Subscriptions are non-refundable, and the service cannot be transferred to other users. However, you can use the service until the end of your subscription period.

9. Validity of Offers

Our offers and rates are valid as long as they are visible on our site, subject to availability and future changes. All rate changes will be applied immediately and are subject to correction in case of error.

10. Security

The security of our platform is our priority, with all transactions and the transmission of personal data protected by SSL. We are committed to maintaining the security of our service according to current technological standards and responding quickly to any identified security breach.

It is your responsibility to notify us immediately of suspected identity theft or other security issues via legal@iloveqr.com.

11. Updates and Validity of the Terms

We reserve the right to change the terms and functionality of our iloveqr.com service at any time. Any significant changes will be clearly communicated on our website or by e-mail. If any provision of these terms is held to be invalid or unenforceable, this shall not affect the validity of the other provisions, which shall remain in force.

12. Claims and Disputes

We adhere to French legislation to govern our service. To resolve any claim efficiently and economically, we are open to arbitration by the Chamber of Commerce and Industry, without excluding the possibility of legal recourse. In addition, we would like to inform you of the existence of a European online dispute resolution platform, available at http://ec.europa.eu/odr, for contracts concluded online between consumers and service providers.

13. Intellectual Property Rights

Our website iloveqr.com and its content are protected by applicable intellectual and industrial property rights. We own or have licensed all necessary rights to the content of the site. Any unauthorized use of the content, including reproduction, modification or dissemination, is strictly prohibited. We reserve all rights to the Site and its content, including the right to take legal action for unauthorized use.

14. Responsibilities and Warranties

By using our site, you agree to abide by these terms, the law, and the principles of good faith. You will be responsible for any damage caused by improper use. While we strive to keep the site accessible, its availability may be affected by external factors. We cannot guarantee continuous availability or the absence of errors. As a result, we will not be liable for damages resulting from such interruptions or errors.

15. External Links

Any external entity wishing to link to our site iloveqr.com must clearly indicate that it is not acting under our permission or control, and that no formal association exists between us. Links should lead directly to our home page, displayed in full screen, without resorting to frames or techniques that could alter the original presentation of our site. We are not responsible for the content or information on third-party sites that link to our platform. Links from sites infringing on legality, ethics or morality, including those of a pornographic or violent nature, are strictly prohibited. Our site may also contain links to third parties, for which we assume no responsibility for content or security.

16. Data Protection

In accordance with our commitment to the protection of privacy, we treat users' personal data with the utmost care, respecting their confidentiality and using them only for the specified purposes. We apply industry standard security measures to protect this data from loss, misuse or unauthorized access. Our privacy policy, available on our website, provides detailed information about our handling of personal data.

17. Duration and Modification

The terms of use remain effective as long as they are posted on our site. Any modification or update of these conditions will result in the cancellation of the previous ones, with the new conditions governing the use of the site. We reserve the right to change these terms at any time, and we will notify our users of any changes via our website.

18. QRDisplay Advertising and Ad Targeting

In connection with the use of our QR Code creation service, it is important to note that our company may occasionally display advertisements at the time a user scans a QR Code. These advertisements may appear before the redirection to the destination URL specified by our customer. This practice allows us to offer our QR Code services to a wide audience while offering an effective promotion platform for our advertisers. We also reserve the right to target advertising campaigns based on the content on the destination URL provided by the customer. This targeting is designed to improve the relevance of the ads presented, thus ensuring a rewarding user experience and increased engagement for our advertisers. By using our service, customers and users recognize and accept this advertising and targeting practice.

19. General

Our failure to act on a right specified in these conditions does not constitute a waiver of that right. Section headings are provided for convenience and do not influence the interpretation of terms. If any provision of these conditions is held to be invalid or unenforceable by a competent authority, this shall not affect the validity of the other provisions, which shall remain in force.

20. Customer Service

For any question, incident or complaint, do not hesitate to contact our customer service by e-mail at support@iloveqr.com or by mail at the following address: MEDIA GROUP SAS – 10 rue de la Bourse – 75002 PARIS - FRANCE.